Shipping Policy

At Gadget Ocean BD, we are committed to delivering your orders safely, quickly, and reliably across Bangladesh. Please read our shipping policy below for complete information about our delivery process.

1. Delivery Coverage

We currently provide delivery services across Bangladesh, including major cities, districts, and selected remote areas.

Delivery availability may vary depending on the location and courier service coverage.

2. Delivery Time

Estimated delivery times are:

  • Inside Dhaka: 1–2 business days

  • Outside Dhaka: 2–5 business days

  • Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges may vary depending on:

  • Delivery location

  • Order size or weight

  • Courier service

  • Promotional offers

The applicable delivery charge will be communicated or displayed before confirming your order.

4. Order Processing

Orders are normally processed after confirmation.

Our team may contact you by phone or WhatsApp to confirm your order and delivery details. Orders may be delayed if the customer cannot be reached or if the provided address or contact information is incomplete.

5. Delivery Attempts

Our courier partner may make delivery attempts using the contact information provided with your order.

Please ensure that your phone number and delivery address are correct and that someone is available to receive the package.

If a delivery cannot be completed because the customer is unavailable, unreachable, or provides an incorrect address, additional delivery charges may apply for re-delivery.

6. Product Inspection at Delivery

Customers are requested to check the package and product condition upon delivery.

If you notice any visible damage to the package, please inform the delivery person immediately and contact us as soon as possible.

For any issue related to a damaged, missing, or incorrect product, please contact our support team with the necessary details and supporting photos or videos.

7. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations and products.

For COD orders, customers are required to pay the full order amount to the delivery person at the time of delivery.

8. Delayed or Failed Delivery

Although we work with our courier partners to ensure timely delivery, delays may occur due to:

  • Severe weather conditions

  • Public holidays

  • Courier service issues

  • Incorrect or incomplete address

  • Customer unavailability

  • Unforeseen circumstances

We appreciate your patience in such situations.

9. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

  • Full name

  • Mobile/WhatsApp number

  • Complete delivery address

  • Area, district, and postal code

Gadget Ocean BD will not be responsible for delivery delays caused by incorrect or incomplete information provided by the customer.

10. Contact Us

If you have any questions regarding your order or delivery, please contact us:

Gadget Ocean BD
Name: Md Alamgir Chudary
Office: Shop No-E/77, Level-5, (Lift-4), Sena Shopping Complex, Nabinagar, Savar, Dhaka
ZIP Code: 1344
WhatsApp: 01910906211
Email: gadgetocean24@gmail.com
Website: gadgetsoceanbd.com

We are always happy to assist you with your order and delivery-related questions.